I am subscribed to this channel on TV; why does the site ask me to contact my provider to add the channel?

Your TV provider subscription must include the channel to be able to sign in.Complete these steps if you see an error message that asks you ...

Why am I repeatedly asked to sign in to the website?

Please note that if you change your TV provider password, if your browser is blocking cookies, or if your login times out after a time perio...

What if I can't sign in?

The TV provider account must have this channel in its subscription package to unlock all content, including Live TV.You will not be able to ...

How does the 24 hour pass work?

You can sign up for the free 24 Hour Pass on our website. When you try to access unlocked content, you can choose "Start a 24-hour pass" ins...

I'm an Xfinity subscriber, why am I seeing a Parental Control alert when trying to view episodes or Live TV?

If you are seeing a Parental Control settings error message while trying to view episodes, log in to your Xfinity.com account and visit http...

I logged in to my provider on the website. How do I log out?

When viewing a video, at the bottom right you will see "Signed in with [Your Provider Logo/Name]. Mouse-over this and click "Sign Out" to lo...

What Hulu plan can sign in to the app or website?

Only accounts on the Hulu+Live TV plan will be able to unlock the app and website.