What can I do if I see an error message that the app is unavailable in this country?

If you are located outside the United States and its territories, you will not be able to play episodes from the app or website.If you are l...

What can I do if AirPlay or Chromecast is not working?

CHROMECASTThe Chromecast issue on iOS and Android has been resolved as of 12/14/2022. If you are still unable to use Chromecast, please...

How do I switch from landscape to portrait in the app?

When signing into your provider and choosing something to watch on the app menu will only display in portrait mode, but once your content is...

How do I watch on my Smart TV if I cannot download the app?

If your Smart TV's app store does not include the app, there are still several ways to access our programming:Connect a supported device, su...

What can I do if Live TV is not working?

Update the device's operating system and verify that there is at least 2 GB free storage space available. Delete the app, restart the device...

What can I do if I'm having trouble playing an episode?

If the episode stops playing and shows an error message, or if the ads appear to be stuck and do not play the episode, try these steps:1. Up...

What can I do if the app is crashing or will not open?

Update the device's operating system and verify that there is at least 2 GB free storage space available. Delete the app, restart the device...

What can I do if the audio is out of sync or cannot be heard?

Please contact us and include a brief description of the issue, including relevant details (show/episode name, what part of the episode has ...

What can I do if the next episode will not automatically play?

Please contact us and include a brief description of the issue, including relevant details (show/episode name, device type or model, etc.). ...

What can I do if the app is showing a connection error?

First, make sure your network is functioning by going to google.com, searching for "internet speed test," then tapping or clicking "Run Spee...

The app or website seems to crash, buffer, or show a video not available error because of an ad break. What can I do?

On the App:Make sure your device has available storage space, the most up-to-date version of the operating system, and a strong Internet con...

I am experiencing an error that isn't listed in Troubleshooting. How can I get help?

Please check the TV Provider Sign In section for help with any login issues. Check Known Issues for bugs that that have already been reporte...