Account & Billing
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How do I change my email?
You can change your email address by tapping the Settings button on the home screen and visiting the Account Details section.If you are subs...
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How do I delete my account (Apple)?
Apple Account DeletionIf you subscribed to BET+ through Apple, you may delete your BET+ account at any time once your subscription has been ...
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How do I delete my account (Google Play)?
Google Account DeletionIf you subscribed to BET+ through Google Play, you may delete your BET+ account at any time once your subscription ha...
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How do I change my payment method?
You can change your credit card information or payment method using the steps below for the app store or website account associated with you...
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Automatic Payments
Billing & Subscription Renewal InformationYour BET+ subscription is billed on either a monthly or annual recurring basis, depending on t...
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What payment methods does BET+ accept?
There are several different ways to purchase your BET+ subscription. Credit and debit cards:We accept the following credit or debit car...
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Can I restore my subscription if it’s canceled?
If you subscribed to BET+ directly through the BET+ website, the Restore Subscription feature applies to you. This means you can log into yo...
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What is a profile and how can I manage it under my BET+ account?
BET+ includes the option to create profiles, which allows you to personalize your BET+ experience. BET+ profiles will provide content recomm...
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Can I create an account without a subscription?
Yes, you can create a BET+ account without subscribing to the service. However, you may be prompted to subscribe when you attempt to view co...
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Why is my account on hold?
If you have logged in and see the message “There is an issue with your subscription payment. Please visit the App Store where you subscribed...
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