Please look at the app logo and ascertain whether you have BET Now or the BET+ app. If it is BET+, email firstname.lastname@example.org for assistance.
If you have BET Now, and have a cable TV provider login, but are located outside the United States and its territories, you will not be able to play episodes from the app or website.
If you have BET Now, and have a cable TV provider login, and are located within the United States when you see this error message, make sure you are not using a VPN (a virtual private network), ad blocker, or other firewall settings to prevent the app from playing. If you are not using a VPN or firewall setting, there may be a system error affecting the app. Click the Contact Us button if shown on this page, message us in the mobile app under "More" > "Contact Support", or email us at email@example.com to report the geoblock error. Please include the name of your TV provider.