If you're experiencing crashes, freezes, or longer-than-normal load times, here are some steps to try! Please test after each step to see if the issue has been fixed.
  1. Reboot (i.e. soft reset) your device by holding down the sleep/wake button and the home button for 20 seconds.
  2. Delete the app and reinstall it. This will also ensure you have the latest version of the app, which is very important.
  3. Make sure WiFi is turned on and the signal strength is strong.
  4. Clear the memory by closing all background appsUpdate your iOS device to ensure it's running the latest software.