If you're experiencing crashes, freezes, or longer-than-normal load times, here are some steps to try! Please test after each step to see if the issue has been fixed.
- Reboot (i.e. soft reset) your device by holding down the sleep/wake button and the home button for 20 seconds.
- Delete the app and reinstall it. This will also ensure you have the latest version of the app, which is very important.
- Make sure WiFi is turned on and the signal strength is strong.
- Clear the memory by closing all background appsUpdate your iOS device to ensure it's running the latest software.