If you‚'re experiencing crashes, freezes, or longer-than-normal load times, here are some steps to try! Please test after each step to see if the issue has been fixed:

  1. Reset your device
  2. Hold the power button down for twenty seconds, the device should restart.
  3. If this does not work, contact your hardware manufacturer support for instructions on how to restart.
  4. Close your background applications
  5. Contact your hardware manufacturers support for instructions on how to close applications running in the background