What can I do if I can't sign in, change the TV provider, or see a Code 20 error on an iOS or tvOS device?

These steps will also fix the no authorization error, asking you to contact your provider to add the channel to your TV subscription package...

I am subscribed to this channel on TV; why does the app ask me to contact my provider to add the channel?

Your TV provider subscription must include the channel to be able to sign in.Complete these steps if you see an error message that asks you ...

Why am I repeatedly asked to sign in to the app?

You may need to undo and reset the TV provider login. These steps should also work if you cannot see a way to Unlock All Content or Sign Out...

What if I can't sign in?

The TV provider account must have this channel in its subscription package to unlock all content, including Live TV. You will not be able to...

How do I log in with my TV provider to watch full episodes on BET NOW for Roku?

Download the BET NOW channel from the Channel Store on your Roku. Within the channel, select Settings > TV Provider to generate an activ...

The provider sign in screen won't load when I tap Sign In. What do I do?

Before running through the troubleshooting steps, please make sure you have at least 3 GB of storage free and that the device clock is set a...

How do I unlock more full episodes on BET NOW app for Apple TV (4th generation)?

In the BET NOW app, go to the Settings tab. Under TV Provider, click Sign In. Select your provider from the list to get an activation code. ...

The BET website won't accept the code I am putting in, so I can't sign in with my TV Provider. What do I do?

You may be using a browser that is set to Privacy/Incognito mode or is blocked from accepting third-party cookies. Check the browser setting...

The provider sign in screen won't load when I tap Sign In. What do I do?

Before running through the troubleshooting steps, please make sure you have at least 3 GB of storage free and that the iOS or Android device...

How does the 24 hour pass work?

You can sign up for the free 24 Hour Pass on our website. When you try to access unlocked content, you can choose "Start a 24-hour pass" ins...