Welcome to the MTV Help Center
Popular articles
Where can I watch MTV programming?
Getting Started
How does the 24 hour pass work?
TV Provider Sign In
How do I unlock Live TV and more full episodes on the app or website?
Getting Started
What can I do if I can't sign in, change the TV provider, or see a Code 20 error on an iOS or tvOS device?
TV Provider Sign In
What can I do if I'm having trouble playing an episode?
Troubleshooting
Why am I repeatedly asked to sign in to the app?
TV Provider Sign In
Browse articles
TV Provider Sign In
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I am subscribed to this channel on TV; why does the app ask me to contact my provider to add the channel?
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What can I do if I can't sign in, change the TV provider, or see a Code 20 error on an iOS or tvOS device?
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I'm an Xfinity subscriber, why am I seeing a Parental Control alert when trying to view episodes or Live TV?
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