TV Provider Sign In
What can I do if I can't sign in, change the TV provider, or see a Code 20 error on an iOS or tvOS device?
These steps will also fix the no authorization error, asking you to contact your provider to add the channel to your TV subscription package...
I am subscribed to this channel on TV; why does the app ask me to contact my provider to add the channel?
Your TV provider subscription must include the channel to be able to sign in.Complete these steps if you see an error message that asks you ...
Why am I repeatedly asked to sign in to the app?
You may need to undo and reset the TV provider login. These steps should also work if you cannot see a way to Unlock All Content or Sign Out...
What if I can't sign in?
The TV provider account must have this channel in its subscription package to unlock all content, including Live TV. You will not be able to...
How does the 24 hour pass work?
You can sign up for the free 24 Hour Pass on our website. When you try to access unlocked content, you can choose "Start a 24-hour pass" ins...
I'm an Xfinity subscriber, why am I seeing a Parental Control alert when trying to view MTV episodes or Live TV?
If you are seeing a Parental Control settings error message while trying to view episodes, log in to your Xfinity.com account and visit http...
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