If you are seeing a Parental Control settings error message while trying to view episodes, log in to your Xfinity.com account and visit https://customer.xfinity.com/#/settings/parental-controls.

You must be the primary user on the account in order to modify or reset the Parental Control PINs.

For additional help, please visit https://www.xfinity.com/hub/parental-controls or contact Xfinity Support.