If you’re experiencing crashes, freezes, or longer-than-normal load times on the site, here are some steps to try!

For mobile devices:
  1. Please make sure you have at least 3 GB of storage free and that the iOS or Android device clock is set automatically.
  2. Delete the Nick App and restart your device. Then download the Nick App again and try to sign in once more.
For TV devices:
  1. Make sure your device has available storage space, the most up-to-date version of the operating system, and a strong Internet connection.
  2. Delete the Nick App and restart your device. Then download the Nick App again and try to sign in once more.
For Desktop or Internet Browsers:
  1. Re-open a new browser window and type in nick.com
  2. Click any episode that is locked, try and sign in once more.
  3. Go to Settings of your browser, and clear your cache or history.
If you are still having trouble, please reach out directly to us so we can assist you. Be sure to include important information like your cable provider and device you are using. Grab a parent and click Contact Us.