How do I get back to Nickelodeon?

If you are looking for Nickelodeon please type https://www.nick.com/ in your web browser.

How do I unlock more full episodes on nick?

First, get a parent/guardian. Then, go to the Settings or Grownups tab. Under TV Provider, click Sign In.Select your provider from the list ...

Where did all the games go?

The Nick App has a new look! As part of the re-design, games are now no longer available on the app.  You can still find games with you...

What is your Privacy Policy?

You can view Nickelodeon's privacy policy by visiting:http://www.nick.com/legal/nickelodeon-privacy-policy/

Can I use Airplay?

Yes! You can now watch videos on your TV through Airplay on the Nick App! Connect to devices simply by tapping the icon while watching any v...

Can I access the Nick App if I'm not at home?

Of course! If you're traveling within the United States, the Nick App is available when you're connected to Wi-Fi, or by using mobile data i...

Can I access Nick if I live on a military base outside the U.S.?

Absolutely! Nick is available on any U.S. military base abroad. Just connect to Wi-Fi, and for the best possible experience, you'll want to ...

Why can't I find a specific show?

Unfortunately, we can't include every show in the Nick App. But rest assured, the app will continue to include our latest shows and most pop...

Can I use Chromecast?

Unfortunately, at this time the player is not compatible with Chromecast. Sorry about that!

Why am I seeing a server connection error on my iOS device?

You may need to reset the network settings on your iOS device.- Open Settings (gray gear wheel icon on the home screen) > tap General >...

The provider sign in screen won't load when I tap Sign In. What do I do?

For mobile devices:Please make sure you have at least 3 GB of storage free and that the iOS or Android device clock is set automatically.Del...

Why can't I hear any sound on my iOS device?

Your iPhone or iPad may be muted. If your device has a side switch, flip it to the "off" position to unmute it. You will know it i...

I am getting a message that screen mirroring is not available, what does this mean?

Nickelodeon isn't currently supporting the method you are using to display your device's screen elsewhere. You still can watch all the video...

I am having trouble loading/playing videos. What can I do to fix this?

If you’re experiencing crashes, freezes, or longer-than-normal load times on the site, here are some steps to try!For mobile devices:Please ...

How do I close or reload the Nick channel on my Roku?

Just press the Home button on your Roku remote to close the channel and return to Roku home. You can then select Nick from your list of Roku...

I'm having trouble connecting to my Roku

Here are some additional steps to follow to get your app up and running.Please make sure the settings in your web browser are set to "a...

The Nick App on my TV is showing me errors or freezing. What do I do?

Apple TV (4th Generation)Make sure your internet connection is workingRestart your Apple TV (go to Settings > General > Restart)If tha...

My mobile app keeps crashing, freezing, or takes a long time to load!

If you're experiencing crashes, freezes, or longer-than-normal load times, here are some steps to try! Please test after each step to see if...

I don't see the Nick App available for my Android TV. How do I find it?

The Nick App for Android TV is available for devices that are running the official TV version of the Android OS. Not all TVs and external de...

My question isn't answered in the FAQs. How do I contact Nick?

Click CONTACT US and we'll talk it out and get you back to all the Nick awesomeness in no time!

What if I forgot my username and password?

If you forgot your username and password, please contact your TV provider, or use the Forgot Username and Password links on their sign in pa...

I signed in, but I see an error message that my TV provider account does not include Nick, but I can watch the Nick channel on my TV. What now?

Make sure your iOS or Android device has about 3 GB of free space and the most up-to-date software available. tap the settings gear wheel at...

I'm trying to log in to a different TV provider, but the app keeps logging in to my old one. What can I do to fix this?

Make sure your iOS or Android device has about 3 GB of free space and the most up-to-date software available.In the Nick App for iOS or Andr...

Nick won't accept the code I'm putting in, so I can't sign in with my TV Provider. What do I do?

You may be using a browser that is set to Privacy/Incognito mode or is blocked from accepting third-party cookies.Check the browser’s settin...

How can I see other seasons of a show?

On the show menu, tap or click the Season number. If more numbers are shown, tap or click the available Season number button to switch to th...

Why can't I find a specific episode?

Unfortunately, we can't include every episode in the Nick App. But rest assured, the app will continue to include our latest shows and most ...

Nick App 101

It’s ridiculously easy to find favorite shows and characters in the Nick App! Just scroll or tap the grid to see what’s available....

The app or website seems to crash, buffer, or show a video not available error because of an ad break. What can I do?

On the App:Make sure your device has available storage space, the most up-to-date version of the operating system, and a strong Internet con...

How do I set Parental Controls if I am an Xfinity subscriber?

Log in to your Xfinity.com account and visit https://customer.xfinity.com/#/settings/parental-controls.You must be the primary user on the a...

How do I switch from landscape to portrait in the app?

When signing into your provider and choosing something to watch on the app menu will only display in portrait mode, but once your content is...

I am having trouble with a physical DVD or Blu-Ray. Where can I get help?

Visit https://phe-physical-consumer-support.imoxiemedia.com to submit a Paramount Home Entertainment support request.

How do I sign in to a TV provider on the Kindle Fire while using the child profile?

Please note, there is a known error at this time with YouTubeTV login on the Kindle Fire child profile. Until we resolve this issue, this pr...

Do the app and website have Closed Captioning?

All full episodes and clips in the app and on our website are equipped with closed captioning. In the app, tap the video to make the pl...

How do I watch on my Smart TV if I cannot download the app?

If your Smart TV's app store does not include the app, there are still several ways to access our programming:Connect a supported device, su...

I am subscribed to this channel on TV; why does the app ask me to contact my provider to add the channel?

If you see an error that your TV provider account is not authorized to log in to the channel, even though it is in your cable TV package, si...

I logged in to my provider on the website. How do I log out?

When viewing a video, at the bottom right you will see "Signed in with [Your Provider Logo/Name]. Mouse-over this and click "Sign Out" to lo...

What Hulu plan can sign in to the app or website?

Only accounts on the Hulu+Live TV plan will be able to unlock the app and website.

How do I sign out? What if I no longer have access to the device I want to sign out of?

In the app, go to "More" or "Settings" and select "Sign Out". On the website, when viewing a video, at the bottom right you will see "S...

What can I do if I'm having trouble with the TV channel?

Please contact your provider and report this issue, as they can spot check the transmission. Your provider has better insight into how their...

I have a Paramount+ subscription. Does that give me access to the app and website? Why can't I find a place to sign in?

You must have this channel through a participating cable TV provider to unlock Live TV and more full episodes. Paramount+ account logins can...

Why am I repeatedly asked to sign in to the app?

The app or website should only stop recognizing an authorized login if a user selects the "Sign Out" button, uses the "Clear Cache," "Clear ...