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How do I unlock more full episodes on nick?

First, get a parent/guardian. Then, go to the Settings or Grownups tab. Under TV Provider, click Sign In.Select your provider from the list ...

Where did all the games go?

The Nick App has a new look! Check the Games tab for stuff you can play. You can find more games with your favorite Nickelodeon characters i...

What is your Privacy Policy?

You can view Nickelodeon's privacy policy by visiting:http://www.nick.com/legal/nickelodeon-privacy-policy/

Can I use Airplay?

Yes! You can now watch videos on your TV through Airplay on the Nick App! Connect to devices simply by tapping the icon while watching any v...

Can I access the Nick App if I'm not at home?

Of course! If you're traveling within the United States, the Nick App is available when you're connected to Wi-Fi, or by using mobile data i...

Can I access Nick if I live on a military base outside the U.S.?

Absolutely! Nick is available on any U.S. military base abroad. Just connect to Wi-Fi, and for the best possible experience, you'll want to ...

Why can't I find a specific show?

Unfortunately, we can't include every show in the Nick App. But rest assured, the app will continue to include our latest shows and most pop...

Can I use Chromecast?

Unfortunately, at this time the player is not compatible with Chromecast. Sorry about that!

Why am I seeing a server connection error on my iOS device?

You may need to reset the network settings on your iOS device.- Open Settings (gray gear wheel icon on the home screen) > tap General >...

The provider sign in screen won't load when I tap Sign In. What do I do?

For mobile devices:Please make sure you have at least 3 GB of storage free and that the iOS or Android device clock is set automatically.Del...

Why can't I hear any sound on my iOS device?

Your iPhone or iPad may be muted. If your device has a side switch, flip it to the "off" position to unmute it. You will know it i...

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Nickelodeon isn't currently supporting the method you are using to display your device's screen elsewhere. You still can watch all the video...

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If you’re experiencing crashes, freezes, or longer-than-normal load times on the site, here are some steps to try!For mobile devices:Please ...

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Just press the Home button on your Roku remote to close the channel and return to Roku home. You can then select Nick from your list of Roku...

I'm having trouble connecting to my Roku

Here are some additional steps to follow to get your app up and running.Please make sure the settings in your web browser are set to "a...

The Nick App on my TV is showing me errors or freezing. What do I do?

Apple TV (4th Generation)Make sure your internet connection is workingRestart your Apple TV (go to Settings > General > Restart)If tha...

My mobile app keeps crashing, freezing, or takes a long time to load!

If you're experiencing crashes, freezes, or longer-than-normal load times, here are some steps to try! Please test after each step to see if...

I don't see the Nick App available for my Android TV. How do I find it?

The Nick App for Android TV is available for devices that are running the official TV version of the Android OS. Not all TVs and external de...

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Click CONTACT US and we'll talk it out and get you back to all the Nick awesomeness in no time!

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If you forgot your username and password, please contact your TV provider, or use the Forgot Username and Password links on their sign in pa...

I signed in, but I see an error message that my TV provider account does not include Nick, but I can watch the Nick channel on my TV. What now?

Make sure your iOS or Android device has about 3 GB of free space and the most up-to-date software available. tap the settings gear wheel at...

I'm trying to log in to a different TV provider, but the app keeps logging in to my old one. What can I do to fix this?

Make sure your iOS or Android device has about 3 GB of free space and the most up-to-date software available.In the Nick App for iOS or Andr...

Nick won't accept the code I'm putting in, so I can't sign in with my TV Provider. What do I do?

You may be using a browser that is set to Privacy/Incognito mode or is blocked from accepting third-party cookies.Check the browser’s settin...

How can I see other seasons of a show?

On the show menu, tap or click the Season number. If more numbers are shown, tap or click the available Season number button to switch to th...

Why can't I find a specific episode?

Unfortunately, we can't include every episode in the Nick App. But rest assured, the app will continue to include our latest shows and most ...

Nick App 101

It’s ridiculously easy to find favorite shows and characters in the Nick App! Just scroll or tap the grid to see what’s available....

The app or website seems to crash, buffer, or show a video not available error because of an ad break. What can I do?

On the App:Make sure your device has available storage space, the most up-to-date version of the operating system, and a strong Internet con...

How do I set Parental Controls if I am an Xfinity subscriber?

Log in to your Xfinity.com account and visit https://customer.xfinity.com/#/settings/parental-controls.You must be the primary user on the a...

How do I switch from landscape to portrait in the app?

When signing into your provider and choosing something to watch on the app menu will only display in portrait mode, but once your content is...

I am having trouble with a physical DVD or Blu-Ray. Where can I get help?

Visit https://phe-physical-consumer-support.imoxiemedia.com to submit a Paramount Home Entertainment support request.

How do I sign in to a TV provider on the Fire Tablet while using the child profile?

As of 4/11/2023, the previous errors with YouTubeTV, AT&T, DirecTV, and Verizon have been resolved by the latest update to the Fire OS.&...

Do the app and website have Closed Captioning?

All full episodes and clips in the app and on our website are equipped with closed captioning. In the app, tap the video to make the pl...

How do I watch on my Smart TV if I cannot download the app?

If your Smart TV's app store does not include the app, there are still several ways to access our programming:Connect a supported device, su...

I am subscribed to this channel on TV; why does the app ask me to contact my provider to add the channel?

If you see an error that your TV provider account is not authorized to log in to the channel, even though it is in your cable TV package, si...

I logged in to my provider on the website. How do I log out?

When viewing a video, at the bottom right you will see "Signed in with [Your Provider Logo/Name]. Mouse-over this and click "Sign Out" to lo...

What Hulu plan can sign in to the app or website?

Only accounts on the Hulu+Live TV plan will be able to unlock the app and website.

How do I sign out? What if I no longer have access to the device I want to sign out of?

In the app, go to "More" or "Settings" and select "Sign Out". On the website, when viewing a video, at the bottom right you will see "S...

What can I do if I'm having trouble with the TV channel?

Please contact your provider and report this issue, as they can spot check the transmission. Your provider has better insight into how their...

I have a Paramount+ subscription. Does that give me access to the app and website? Why can't I find a place to sign in?

You must have this channel through a participating cable TV provider to unlock Live TV and more full episodes. Paramount+ account logins can...

Why am I repeatedly asked to sign in to the app?

The app or website should only stop recognizing an authorized login if a user selects the "Sign Out" button, uses the "Clear Cache," "Clear ...

I cannot sign in with my TV provider, Dish Network.

We are sorry to hear you are experiencing an issue with Dish Network.As of 4/3, the outage which began on 2/24 has been resolved. You may wi...

How do I control my Llama?

Place index finger onto device and llama will fly into position just above your finger. Drag up, down and side to side to dodge and shoot at...

How do I unlock costumes?

Select the “Win a Llama!” icon on the results screen for a chance to unlock new llama costumes. The more you play, the more you can unlock. ...

How do I unlock weapons?

Tap the missile icon on the lower right corner of the game start page to purchase or equip weapons.

How do I fire specialty weapons?

Once your weapon is equipped, your llama will automatically fire it until it expires or a different weapon is equipped.

Why does the game slow down when I lift my finger from the device?

The game will slow down and pause when you lift your finger from the play screen. Your finger must be on device to play.

What do costumes do?

Costumes change the appearance of your llama in game and unlocks new environments.

What is that flying box with a question mark?

It’s a chance to win a random power up! Spit at the box and pick up the glowing star before it floats away. Your llama will instantly equip ...

How long do weapons last?

Once equipped, weapons last 2 consecutive hours.

How many levels are there?

Llama Spit Spit, is an endless shooter arcade game. There are no levels, just endless amounts of random game play!

How do you turn off the Sound Effect?

To turn off the Sound Effects, tap on the Settings Menu (Gear Wheel) at the top left hand corner of the Home screen. Tap the Sound FX b...

How do you turn off the Music?

To turn off the music, tap on the Settings Menu (Gear Wheel) at the top left hand corner of the Home screen. Tap the Sound FX button wi...

How many costumes can I unlock?

You can unlock up to 30 different llama costumes.

I have time remaining on my Rapid Spit weapon will I lose it if I purchase a Super Spit weapon?

Yes, you will lose any time remaining on equipped weapon if you purchase and equip an alternative weapon before the time concludes. 

How long do power ups from these flying question mark boxes last?

These in game power ups will last 5-15 seconds. 

Who is that stealing my coins and power ups!?

That’s the Clamburglar! He loves creeping into your game to collect coins and power ups. If you keep your llama spit aimed on him, he’ll dro...

How do you pause the game?

Just remove all your fingers from the screen. The game will automatically pause, and you can return to the menu with the button that appears...

How do I exit the game?

You can tap the Home button at the upper left hand corner from both the power-ups screen and the store.You can also exit while the game is p...

Who are the Game Shakers?

To find out more about the Game Shakers, tap on the Settings Menu (Gear Wheel) at the top left hand corner of the Home screen.Select Game Sh...

How do I change the sound and music settings?

To change the sound and music settings, tap on the Settings Menu (Gear Wheel) at the top left hand corner of the Home screen.To turn off the...

How do you exit out of the Settings menu?

Tap on the red X at the top left hand corner of the Settings Menu.

Will I lose my progress if I delete the game?

Yes. If you delete the game from your device, you will lose all of the progress including your coins and any items you previously bought wit...

How do I move?

Just touch the screen! If you touch with two fingers, you can control both the goats as they run forward. If you touch with one finger, you'...

Why does the farmer catch up with me?

Watch out for the fuzzy monsters with yellow teeth. If you hit one, you'll slow down and the farmer will catch up with you.Additionally, mak...

What do the monsters do?

The fuzzy monsters with yellow teeth will slow you down, allowing the farmer to catch you. Don't let them touch your goats or the rope!

What's the goal of the game?

Eat as much junk as possible before the farmer catches you! The more junk you eat, the higher your score will be.

How do I win?

The goal of the game is to get the highest score possible by eating as much junk as you can before the farmer catches you.

What does junk do?

Eating junk gives you points. The goal of the game is to score as many points as you can, so you should eat as much junk as possible! I...

What is the Treasure Chest button?

The Treasure Chest leads you to the store. Here you can purchase wearable items for your goats, new backgrounds, and new goats.

What do the wearable items do?

Dressing up your goats is just for fun! You can give them whatever crazy outfits you like best.

How do I dress the goats?

When you're in the store, you will see your two goats near the top of the screen. Tap whichever goat you want to dress up.Tap a piece of clo...

Do the different goats have different abilities?

No, every goat acts the same in the game. You can play as whichever goat looks coolest to you. 

How do I switch levels? How do I get to the next level?

You can purchase other locations in the store. They are at the top, and are labeled as Arctic World, Dino World, The Moon, Tokyo, and The Wa...

How do you return to the game from the store?

Tap on the purple arrow.This takes you to the power-up screen.  On the power-up screen, press the Play button on the bottom of thi...

What do coins do?

Coins allow you to equip power-ups, giving you extra powers during the game. Coins also allow you to buy new locations, new goats, and weara...

How do I get coins?

Eat a lot of junk! The more junk you eat in a game, the more coins you will earn once the farmer catches you.Additionally, be on the lookout...

What is a Streak? What is a Streak bonus?

When you eat every piece of junk onscreen, you'll start earning a streak. Your streak will keep growing until you miss a piece of junk. ...

What do the power-ups do?

Every power-up is different, and you will need to try them all to see what they can do. For example, the Chain power-up will allow you to to...

How do I get power-ups?

You can equip power-ups before each game. They cost some coins every time you equip them. As long as you have enough coins, you can equip up...

What is the Box of Surprises? How do I earn a Box of Surprises?

When you fill up the progress meter all the way, you will earn a Box of Surprises. You fill the progress meter by scoring points. The more p...

How do you reach the secret area?

The secret area can appear at any time in the game, but it is rare. The entrance looks different in each location, but it is always glowing....

Is there a tutorial? Where can I find it?

The tutorial will automatically start on first game play. If you miss any part of it, you can always play it again by tapping on the setting...

Can you add your name for the leaderboards?

Go into Player Stats, click on the word Player at the top of the player stat screen and you can enter any name you like. Leaderboards are no...

How do you change Badges?

In Player Stats click on the badge and select any unlocked badge to change your badge.  You can unlock badges in season and arcade...

How do you turn the music and sound effects On and Off?

In Settings, you can turn on and off the music and sound effects by tapping each button for sound and music. 

What can you buy with coins?

Coins can be used to buy different types of sports balls for each of the sports.

What does the Tutorial do? Can you turn it on and off?

The tutorial explains how to move around the main menu and what each mode is.  If you skip it, you can go into settings and select...

What is a Home Run?

When you hit the ball over the wall at the end of the grass field in baseball, it’s a homerun. This will give you more points and not take a...

When do the 2 other baskets appear?

In each sport things will appear after you get more points.  In basketball you can get more then one basket to you appear and it g...

Why are there different game balls?

The ball designs are fun collectibles you can use to customize your game experience. 

What are the different seasons and how do you unlock them?

In Season mode you start as a Rookie, move to Pro, then All Star and finally Champion.  To rank up to the next season, keep scorin...

What do the different soccer ricochet blockers do? Red, Yellow, Pink and Green?

As you score points you will unlock more blockers in soccer.  Here are the different blockers and what they do:Red: These blockers...

What do the phantom Basketballs do?

When you unlock the alley-oop ability, you will see a ball fly out from the floor that you can tap and hold then slam into a basket for addi...

What is the difference between playing the Season or the Arcade modes?

Arcade mode is more for just a quick jump in and play. By gaining certain scores in arcade mode, you can unlock more things in arcade and se...

When do the baseball targets appear and what happens when you hit them?

In Baseball, there will be more targets that appear in the outfield to try and hit for more points. 

Why do I lose pitches sometimes and not others?

If you hit the ball infield (anywhere in the grass), you will lose a pitch.  Try and hit as many homeruns as possible to keep scor...

How do you turn off the Music?

To turn off the music, tap on the Settings Menu (Gear Wheel) at the top left hand corner of the Home screen.    Tap the butto...

How do you turn off the Sound Effects?

To turn off the Sound Effects, tap on the Settings Menu (Gear Wheel) at the top left hand corner of the Home screen.   Tap th...

Who are the Game Shakers?

To find out more about the Game Shakers, tap on the Settings Menu (Gear Wheel) at the top left hand corner of the Home screen.  &n...

Is there a tutorial? Where can I find it?

The tutorial will automatically start on first game play. If you miss any part of it, you can always play it again by tapping on the Setting...

Can you pause the game?

Yes. To Pause the game, just tap on the pause button in the top left hand corner. You will then see a menu. From here, you can choose to res...

Will you lose your progress and items if you delete the game?

Yes. If you delete the game, you will lose all of the progress and items you have unlocked in your previous play.

How do I get into the Secret level?

To access the secret level, you need hit the Zebra when you see him fly by. He will show up randomly as you play the game so if you haven't ...

What is a Power Up?

Power Ups will float into view, attached to a green parachute.Hit them with a pizza and they can give you special pizza delivering advantage...

What is a Helper Creature?

Helper Creatures are the squid, chicken and trout that randomly float in to view attached to a green parachute. Hit them with a pizza and th...

How many areas are there and how do you unlock them?

There are five areas to unlock: Uptown, Midtown, The Village, Downtown and the Financial District. You unlock them by successfully deliverin...

Can I customize my truck? How?

Yes! Visit the Garage by tapping the Shop icon (treasure chest) on the bottom right hand corner of the Home screen or on the results screen ...

Where do I buy the truck parts?

Truck parts can be purchased with earned tips in the Garage.  Tap the Shop icon (treasure chest) on the bottom right hand corner o...

Can I use the different truck parts together?

Yes! Truck themes can be mixed and matched.

How do I unlock truck parts?

The more you deliver pizzas to each area of the city, the more truck parts you will unlock!

Can I change my Octopus?

You can unlock and purchase with earned tips fun wearable items for your octopus to wear as he delivers pizza.

How do I deliver to customers?

When your octopus is sitting on the delivery truck slingshot,  touch, drag, aim, and release your finger to fling pizzas at your c...

How do I stop the enemies?

Enemies can be disabled temporarily by hitting them with pizza or ink splats.

How do you clear a building?

Successfully deliver pizza to all your customers before collecting 3 angry customer icons. They will appear on the top of the game screen.

How do you collect tips after successfully delivering pizzas?

Aim and fling your octopus onto the building. He’ll free fall down to collect tips for you. Hint: Tilting your device may help.

How do you play an area of the city?

On the map, drag your finger and select an unlocked area you would like to visit. The pizza delivery truck will drive to the destination sel...

What happens if you hit a pigeon?

The pigeon is one of several obstacles that can appear on screen to block your pizza deliveries. If you happen to hit one, you will earn mor...

What do the green and red windows mean?

Green window frames indicate a customer who needs a delivery. Red window frames indicate enemies who will try to block you from making your ...

How long do the Power Ups last?

Once you pick up a Power Up you will need to use it immediately. It is a one-time use item, but you will have several opportunities in a rou...

How do I win?

You have successfully completed a round if you reach the top of each building to collect your tips. Don’t miss any customers on your way up!

What are Krabby Patties for and how can I get them?

Krabby Patties can be used to unlock new Power Players and locations as well as buy Boosts before each session.You can get Krabby ...

What are Power Players?

Each power player offers a special ability to help you achieve high scores.  At the start of your game session, you will be asked ...

What do different Power Players do when activated?

SpongeBob: Turns random bubbles into SpongeBob bubblesPatrick:  Enlarges some bubbles to deliver x3 the points of a normal bu...

What is the difference between different locations?

A location comes with a set of specific character bubbles as well as unique power-ups. Bikini Bottom is your default location,  Je...

Where can I find my personal best scores?

Your personal best score is always displayed on top of menu screen before starting the game.  You can also tap the gear icon and c...

Where can I see ranking for my score?

You can check out your rank in Game Center leader boards.

How do you play SpongeBob Bubble Party?

Connect 3 or more of the same character bubbles.Tips to get high score:Connect as many bubbles as possible – The more bubbles you connect, t...

What are power-ups and how do I use them?

There are various power-ups in the game that you can use to your advantage.Common in all locationsKrabby Patty – Tap it or connect...

Can I move on to other levels without finding all the jellybeans in SpongeBob Frozen FaceOff?

Yes, you do not need to find all the jelly beans in order to move to the next level. You can always come back and find them later! You can k...

How can I start over in SpongeBob Frozen Faceoff?

In the main menu screen, click on the ‘New’ button, and then click ‘yes’.

How do I go to the main menu screen in SpongeBob Frozen FaceOff?

Click on the pineapple!

How do I see my progress in SpongeBob Frozen FaceOff?

On the main menu screen find the bag full of jellies.  You will see how many you have found and how many are left.

How do I unlock other levels in SpongeBob Frozen FaceOff?

You need to finish the previous level to unlock more levels. Plankton will ask you if you are ready to move on to the next scene. Press ...

Why does SpongeBob Frozen Faceoff need access to my Phone permissions on my Android Device?

If you have recently updated your Android Device's OS to 6.0 or higher you may have been prompted to allow SpongeBob Frozen Faceoff to acces...

How do I customize my playlist?

You can create your own playlist by tapping Patrick in the Krusty Krab main menu to enter the Playlist menu. Once you are in the Playlist me...

How do I get ranked for high score and where do I see it in the game?

When your score is higher than 1,500 points during the session, your score will be added to the in-game leaderboard found in the Krusty Krab...

How does scoring work?

You get 100 points by winning a game and streak points that add 10 points to each game you complete in a row after the first game. That...

How many game cards are available?

You can unlock 35 games by clearing required scores with the last 5 games unlocked once you reach the final battle with Wombozi!  ...

What happens when you tap on the triangle of cards in the main menu?

Tapping the pyramid showcase in the Krusty Krab main menu will take you to a shop where you can purchase additional games.  We hav...

Will new game cards ever be added?

Yes, we will be adding more new games so watch out for updates!

How do I control the volume on the game?

You can turn on and off Sound and Music from settings menu by tapping the cogwheel from the Krusty Krab Main Menu.  If you would l...

How do I restore my purchase?

If you have to reinstall the game or install the game on a different device, please make sure you are logged in with your Apple account, the...

All the games are collected, now what?

Beat the score totals in the Wumbozi game to unlock:All Star Cards – these are challenging playlists chosen by SpongeBob Characters.All Star...

How do I unlock new game cards and how do I know which game cards I have unlocked?

Game cards are unlocked by tapping the Wumbozi machine in the Krusty Krab and completing the score total that is shown as SpongeBob and Patr...

How do I get to the options menu?

When you are in the middle of a level, click on the red X in a yellow box in the right top hand corner of your screen.  Or when yo...

How do I see my progress? (Marbles & Slides)

On the main menu you will see your level summary.

How do replay a level?

Click the ‘Do it again’ button on the main menu.

How do I draw lines to guide the marbles?

Before pressing the ‘On’ button, drag your finger across the screen in a line.

How do I get the marbles down the drain?

Tilt your devices to move the marbles down the drain.

How do I lift the cover on the drain in level 3?

Draw a small line so Patrick hits the red button, this will remove the drain cover.

How do I move on to the next level?

You can move on to the next level by completing the previous level.

How do I change the background?

Tap the “i” button in the bottom right hand corner.  You will be able to set SpongeBob in different locations.

How do I get SpongeBob to lose his balance?

By tilting your device SpongeBob will slide in that direction.

How do I get SpongeBob to stretch?

By dragging your fingers to opposite sides of the screen.

How do I make SpongeBob blink?

By tapping on SpongeBob eyes.

Can I pause and not lose any progress?

Yes. You can pause the game by tapping the pause button in the top left hand corner of your screen. From here, you can choose to start the t...

How do I change the sound and music settings?

To change the sound and music settings, tap on the Settings Menu (Gear Wheel) at the top left hand corner of the Home screen. Select So...

How do you exit out of the Settings menu?

Tap on the red X at the top left hand corner of the Settings Menu. 

How do I exit the game?

You can tap on the Home button at the upper left hand corner from both the boosts menu and the tally screen at the end of a turn. You c...

Who are the Game Shakers?

To find out more about the Game Shakers, tap on the Settings Menu (Gear Wheel) at the top left hand corner of the Home screen. Select G...

Will I lose my progress, wearables, and boosts if I delete the game?

Yes. If you delete the game from your device, you will lose all of the progress including your sand dollars and any item you previously boug...

How do I play the game?

To get to the tutorial that will help you play the game, tap on the Settings Menu (Gear Wheel) at the top left hand corner of the Home scree...

How do you purchase boosts and wearables?

You purchase both the boosts and wearables by tapping on the Treasure Chest at the bottom of either the Home screen or the tally screen at t...

How to you go Underwater?

If your Sky Whale is wearing a snorkel, you can go underwater. The snorkel needs to be bought from the boosts menu. Once you have purchased ...

What do the donuts do?

The donuts allow you to jump your Sky Whale (tap on the screen) when it begins to fall down. You can see your donut count in the upper right...

What do the large donuts do?

Bouncing off the large donuts will explode it into smaller donuts. You collect as many as you can in the area to help you propel your Sky Wh...

What does Double Money Monkey Toilet mean?

Hit different sequences of objects for all sorts of hilarious bounce combos! 

What is a Sugar Rush?

When your Sky Whale eats the rainbow donut, it will be propelled upwards at a really fast speed as you quickly tap the screen. 

What are boosts?

The boosts are designed for use in one of the specific four areas of the game: the Blue Sky, the Pink Sky, Outer Space, and Underwater. To s...

What is a wearable? And how does it help your Sky Whale?

A wearable is used to dress up your Sky Whale. Certain wearable may be able to help your Sky Whale in the various areas such as the Snorkel....

What is the Treasure Chest?

The Treasure Chest leads you to the boost menu.Here you can purchase boosts and wearables for the different levels with the sand dollars you...

How do I win?

The goal of the game is to get the longest distance you can with your Sky Whale using your skills and the boosts you purchase with your sand...

How do you return to the game from the boost menu?

Tap on the circular arrow to return to the game. If you tap on the Home button, you will return to the Home screen. 

How do you play Sky Whale AR?

Simply press the AR button to access Sky Whale AR. Move around the play area to collect donuts and items before time runs out.

What do donuts do in Sky Whale AR?

Donuts will give you extra time to collect more items.

What do items do in Sky Whale AR?

Items give you extra points and costumes. Stay away from RED ITEMS as they will make you lose points.

What happens if I move out of the play zone?

The game will tell you, you are outside the play zone. Follow the white line to move back into the zone.

How does AR work?

AR transforms the camera on your device into a window for amazing 3D animations. Since your device’s camera is mapping your physical space, ...

Why do I need to provide access to the camera on my device?

You need to provide access to the camera on your device because it’s the only way to enable the AR technology.Nickelodeon will not collect o...

How do I control the audio?

Go into the SETTINGS menu. Under AUDIO you can control the MUSIC, SOUND FX and NARRATION.

How do I get to the new level to fight Krang and Kraang Sub-Prime?

You must defeat Stockman Fly after venturing through New York City.  Only then can you go further and challenge Krang and Kraang S...

How do I defeat the first three worlds to unlock the last Portal in the Hall of Portals?

Your best bet is to play through each world and their levels in order. By doing this, you're sure to not miss any costume pick ups and you g...

How do I defeat Kraang Sub-Prime?

Kraang Sub-Prime can be found in the Technodrome, he's best defeated with constant Turtle Power poundings! 

Why does Comic Text appear above the Turtle Frenzy costume?

This costume turns your Turtles into the original Turtles from the comic book, which is why they talk like the Turtles from the comic.

What happens when a Yellow Exclamation Mark appears above an enemy’s head?

When you see a Yellow Exclamation Mark, your enemy is about to attack! Hit them first before they can hit you!

What happens when a Red Exclamation Mark appears above an enemy’s head?

When you see a Red Exclamation Mark, one of the Turtles needs backup! Send another Turtle to help before he gets hit!

Portal Power Android In App Purchase Bug

We are aware that the In-App Purchase functionality doesn’t work in Teenage Mutant Ninja Turtles on Android devices. We have escalated to ou...

What do Pizza Slices do?

Collect different pizza slices for various power ups such as heath and power.

How do I get different costumes?

Collect costume icons as you play through the game.

What do costumes do?

Different costumes give the turtles different powers.

How do I control the difficulty?

Go into the SETTINGS menu. Under DIFFICULTY you can play NORMAL or NIGHTMARE for more of a challenge.

How do I return to the Hall of Portals?

During gameplay, tab on the PAUSE button. Tab on the PORTAL icon to return to the Hall of Portals.

What’s Turtle Power?

Turtle Power gives you special moves and abilities to help defeat your enemies. When a turtle’s weapon icon blinks, tap it to use their turt...

How do I view my AWARDS?

In the MAIN MENU go into the AWARDS menu to view your awards.

How do I get AWARDS?

Collect awards as you defeat your enemies. Different awards will give you different abilities and powers.

How do I switch costumes?

In the MAIN MENU go to the COSTUME menu. Pick one of the turtles and select his costume.

How can I change to a different Turtles when I am already in the map?

Click on the level you wish to fight in and from there you can click on the “Change Turtle’ button 

How do I get more weapons?

You can unlock more weapons by completing certain levels.  For example, the first weapon is unlocked by completing level 24.

How do I purchase more coins in Turtles?

There are two ways to buy more coins: Click on the coin icon in the top right hand side of the game when you are in the map OR you can click...

How do I unlock new levels to fight in?

Once you’ve successfully completed a level, the next level will be unlocked.  

How do I view my ranking?

While in the map, tap on survival then tap on ranking.  You will be able to view your ranking with your friends and with the world...

How does Ninjutsu work?

This is an awesome feature that allows you to customize your fighting style.  When in the shop tap on Ninjutsu, here you can previ...

How do I reset the game?

Tap on the settings button when you are in the map and select reset.  Here you can reset the game or restore your purchases. 

How can I restart a level?

Tap the pause button while you are in a fight and you will have the option to restart the level.

How do I adjust the sound and music?

Tap on the settings button when you are in the map and select audio.  Here you can adjust the volume for the sound and music. ...

How do I get to the next planet or that cool spaceship?

Defeating all the levels and bosses on a planet or spaceship unlocks the next planet or spaceship.

How do I punch?

Drag your finger across 3 or more fist tiles in a row to punch.

How do I kick?

Drag your finger across 3 or more kick tiles in a row to kick.

How do I block against hits?

Drag your finger across 3 or more shield tiles in a row to block your enemies hit.

How do I use my weapons?

Every time you match 7 icons, a weapon tile will appear. Drag your finger across 3 or more weapons tiles in a row to use a turtle’s space we...

What do the turtle head icons do?

Each turtle has a special power that effects the tile board differently. Raph's special power will automatically destroy all tiles of one ty...

The boss enemies have special tiles never seen before, what are they?

The boss enemies all have a special tile set called a boss tile. These tiles when matched will stop a powerful attack or change the fight in...

These zombies keep coming and the level never ends!

You are fighting the zombie horde, match the boss tiles to make the hatch in the ship close which will seal off the zombies and allow you to...

What are Zemulaks?

Zemulaks are the currency in outerspace in Teenage Mutant Ninja Turtles.

How do I get more Zemulaks?

You earn more Zemulaks every time you win a match, fighting new enemies gives you a bigger zemulak reward. You can also purchase Zemulaks in...

How do I upgrade the turtles?

Before you start a match, select your turtle. If you have enough Zemulaks you will be given the option to increase your turtles’ punch, kick...

How do I control the sound in the game?

Go into your settings menu and select MUSIC & SFX. You can control the sound, music and voices.

It’s hard to beat an enemy and I’m stuck!

You can go back to earlier levels to beat easier enemies and get more zemulaks to upgrade your turtle, upgrading your turtle will help you g...

UX How To - How do I install the JoJo Siwa Sticker App by Nickelodeon?

1.    Open your iMessage app (text messages app).2.    Tap in the iMessage text field as if you were about to ...

UX How To - How do I find my JoJo Siwa Stickers App once it is installed?

1. Follow steps 1-5 above.2. You will now be in the “App Draw” view. Simply swipe left and right to locate the newly downloaded JoJo Siwa St...

UX How To - How do I add stickers to my iMessages?

To add stickers to your conversation:1.    Open your iMessage app (text messages app).2.    Tap in the iMessag...

Feedback - How do I unlock more JoJo Siwa Stickers?

To unlock 27 more JoJo Siwa stickers:1.    Tap any sticker with a locked icon in the upper right corner.2.    ...

UX How To - I installed the Sticker App but I can’t find it anywhere on my home screen. Where did it go?

iMessage apps do not appear on your home screen. They only appear within iMessage itself.1.    Open your iMessage app (text m...

UX How To - How do I scale and rotate my stickers?

When you drag a sticker from the sticker drawer onto the conversation, you'll need to have one finger on the sticker (usually your index fin...

UX Request - Are stickers available for Android devices?

At this stage, the JoJo Siwa Stickers app is just for those using an iPhone with the iOS 10+ update. 

UX How To - How do I delete the JoJo Siwa Stickers app?

To delete the JoJo Siwa stickers from you device:1.   Go to your App Drawer in iMessage2.   Press hold on the ...

Feedback - About Nickelodeon stickers

Express yourself in new ways with fun animated JoJo Siwa Stickers you can put anywhere in your chat. Scale, rotate, and layer stic...

When signing in to my TV provider on Nick on Fire Tablet’s child profile, I get a “website can’t be reached” error message. How can I fix this?

First, find your TV provider’s sign in page link:1. Visit nick.com and select any locked content.2. Click “Sign In with your TV Provider”.3....

How do I sign in to a TV provider on the Fire Tablet while using the child profile?

1. In Settings, enable Parental Controls (turn switch to On position).2. Tap "Profiles & Family Library" > choose or create a child p...

Why is the TV show's audio in Spanish, or why can I hear a voice describing the action from the video?

Most set top boxes/TV remotes have a button or setting called Second Audio Program or SAP, which can toggle the audio language from English ...