If you're watching Smithsonian Channel via a web browser or on a mobile device:
- Check the volume level on the Smithsonian Channel video player. Confirm that the audio is not muted.
- Check device speakers - make sure your speakers are turned on and that the volume is set high enough. Confirm the volume is not muted.
- Check that you can get sound from other apps or websites.
- Restart your computer or device.
If you're watching on a Roku Streaming Player, Apple TV, Android TV, or Fire TV:
- Make sure your television/audio speakers are turned on and that the volume is set high enough. Confirm the volume is not muted.
- Confirm that you are able to listen to other audio on your device.
- Restart your device and try to watch another video.