Getting Started - How To Watch
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Where can I watch Smithsonian Channel programming?
You can watch Smithsonian Channel programming in a variety of ways:ONLINE OR IN THE APP: Watch select free full episodes and clips online at...
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I get Smithsonian Channel through my cable provider. Can I use the Smithsonian Channel app on my computer, phone, tablet or TV device?
If you already get Smithsonian Channel through a participating TV provider, you can stream hundreds of hours of programming online. If your ...
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What devices do you currently support?
Web browsers that meet our system requirements. AppleApple TV (4th generation and later)iPhoneiPad Android Phones and Tablet...
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What are the system requirements for watching Smithsonian Channel programming on smithsonianchannel.com?
On Your Computer:PC: Windows 8 or laterMAC: MAC OSX 10.10 or laterJavaScript and Cookies must be enabledWeb Browser:Chrome 62 or laterFirefo...
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Am I able to watch programming without an Internet connection?
No. To use Smithsonian Channel you need a computer or supported device with a high-speed Internet connection. Supported devices require a 3M...
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Can I connect my mobile device to my TV and watch the Smithsonian Channel app?
Yes, you can connect your iPhone or iPad to your Apple TV using Airplay.
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I subscribed to Smithsonian Channel Plus on Apple TV Channels. How can I subscribe to Paramount+?
If you subscribed to Smithsonian Channel Plus via Apple TV Channels, it's easy to subscribe to Paramount+. You can try it free for 7 days, a...
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I subscribed to Smithsonian Channel Plus on Amazon Prime Video. How can I subscribe to Paramount+?
If you subscribed to Smithsonian Channel Plus via Prime Video, it's easy to subscribe to Paramount+ using your Amazon Prime account.From a c...
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How does the 24 hour pass work?
You can sign up for the free 24 Hour Pass on our website. When you try to access unlocked content, you can choose "Start a 24-hour pass" ins...
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I'm an Xfinity subscriber, why am I seeing a Parental Control alert when trying to view episodes or Live TV?
If you are seeing a Parental Control settings error message while trying to view episodes, log in to your Xfinity.com account and visit http...
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Do the app and website have Closed Captioning?
All full episodes and clips in the app and on our website are equipped with closed captioning. In the app, tap the video to make the pl...
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How do I watch on my Smart TV if I cannot download the app?
If your Smart TV's app store does not include the app, there are still several ways to access our programming:Connect a supported device, su...
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I am subscribed to this channel on TV; why does the app ask me to contact my provider to add the channel?
If you see an error that your TV provider account is not authorized to log in to the channel, even though it is in your cable TV package, si...
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How can I watch without ads?
The app and website are free and ad-supported. There is no way to remove ads at this time.If you believe you are paying for an ad-free servi...
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I cannot sign in with my TV provider, Dish Network.
We are sorry to hear you are experiencing an issue with Dish Network.As of 4/3, the outage which began on 2/24 has been resolved. You may wi...
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