Account Information - Account
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How do I delete my Smithsonian Channel Plus streaming service account?
If you are a California resident and would like to make a Request to Know, Request to Delete or a Request to Opt Out of Sale under the Calif...
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I am a California resident. How do I exercise my CCPA rights?
If you are a California resident and would like to make a Request to Know, Request to Delete or a Request to Opt Out of Sale under the Calif...
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I logged in to my provider on the website. How do I log out?
When viewing a video, at the bottom right you will see "Signed in with [Your Provider Logo/Name]. Mouse-over this and click "Sign Out" to lo...
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What Hulu plan can sign in to the app or website?
Only accounts on the Hulu+Live TV plan will be able to unlock the app and website.
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How do I sign out? What if I no longer have access to the device I want to sign out of?
In the app, go to "More" or "Settings" and select "Sign Out". On the website, when viewing a video, at the bottom right you will see "S...
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I have a Paramount+ subscription. Does that give me access to the app and website? Why can't I find a place to sign in?
You must have this channel through a participating cable TV provider to unlock Live TV and more full episodes. Paramount+ account logins can...
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What if I can't sign in?
The TV provider account must have this channel in its subscription package to unlock all content, including Live TV. You will not be able to...
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Why am I repeatedly asked to sign in to the app?
The app or website should only stop recognizing an authorized login if a user selects the "Sign Out" button, uses the "Clear Cache," "Clear ...
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