Welcome to the Nick Jr. Help Center

The Nick Jr. App Has Been Discontinued

Will I still have access to Nick Jr., including On Demand, when the Nick Jr. app is discontinued?

Will something replace the Nick Jr. app when it is discontinued?

I’m having a problem with my Nick Jr. Birthday Club call. How can I get help?

What is your Privacy Policy?

What do I do if the sound is not working?

How do I create a racing profile?

How do I delete a racing profile?

How do I save a track if all 12 save slots are full?

How do you add a player?

How do I delete a player?

Can I return to the game menu at any time during the game?

How can I check on my child’s progress?

How can I hear the instructions again?

How do I earn credits on my report card?

How do you start to play?

How do you select a pup?

How do I wake up my pup?

How Do I Unlock the Downtown Location?

How do I earn awards?

How do I start a location over in the middle of the game?

How do you add a player's name?

How do you delete a player's name?

Can I pause the game?