Welcome to the Nick Jr. Help Center
Where did the games go?
Nick Jr.
What is the Nick Jr. App?
Does it cost anything?
I tried to log in to my TV provider but got an error message.
Can I access the Nick Jr. App if I'm not at home?
I see some episodes are locked. How do I unlock them?
What device would I need in order to get access to the Nick Jr. App?
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How do I create a racing profile?
How do I delete a racing profile?
How do I save a track if all 12 save slots are full?
How do I create a profile?
How do I delete a profile?
I have more than one player. Will they all get the same awards?
How do you add a player?
How do I delete a player?
Can I return to the game menu at any time during the game?
How can you delete a player?
How do I get back into the classroom to take care of Bubble Puppy?
How do I get to Bubble Puppy’s Doghouse?
Can I save my photos to my device?
Can I skip the tutorial in the beginning?
How can I make an item bigger or smaller?
Does Tico’s Nutty Forest cost money?
How do I change the picture in my Explorer Badge?
How do I find the games in the app?
How can I find more of the story on each page?
How do I find the suitcase?
How do I start the level over?
How can I check on my child’s progress?
How can I hear the instructions again?
How do I earn credits on my report card?
How do I copy a story to my device’s photo gallery?
How do I create characters to use in my story?
How do I save my characters?
How do I delete a player? Will this erase their game?
How do you unlock the locations?
How many locations are there?
How do I save a picture?
Why does the iPhone version not have ecards and coloring pages?
The splatter tops and bouncing balls disappear when I tap the menu button, is that correct?
How do you start to play?
How do you select a pup?
How do I wake up my pup?
How Do I Unlock the Downtown Location?
How do I earn awards?
How do I start a location over in the middle of the game?
How can I get photos from my games into my photos gallery on my device?
How do I see my progress?
How do you change the race function from swiping to tilting the device?
Can I change the language the book is read in?
Can I skip ahead a chapter?
How do you exit from the storybook?
How can I check my child’s progress?
How do I get to each of the individual games?
How do I save my game?
How do I return to the game after receiving my genie prize?
How do I change the language of the game?
How do you add a player's name?
How do you delete a player's name?
Can I pause the game?
How do you delete a player?
If you delete a player, will all of their badges and special moves be deleted as well?
How do you switch players?
How do you play Hide & Seek?
How do you play Bird House?
How do you play Feed the Impkins?
Need more help?