An internet connect is required to unlock the Downtown location, so make sure you have a strong, stable internet connection.
To get the Downtown location:
- You have to first download the free update.
- Launch the app after getting the update.
- Tap the "Play" button on the Title Screen.
- Choose a player profile (i.e. tap your child's name), then tap the "Play" button.
- Swipe to choose the Downtown location.
- Tap the lock shown on top of the Downtown location.
A promo screen will display, and if you have an internet connection, the price and an "Unlock" button will appear.
Tap the "Unlock" button to start the purchase and download process.