Troubleshooting
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The website seems to crash, buffer, or show a video not available error because of an ad break. What can I do?
Try these troubleshooting steps in order:1. Clear the browser cache and restart your device or computer.2. Return to the website and try to ...
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What can I do if Live TV is not working?
If you are watching on the website, clear the cache and restart the web browser.You will need to sign in to a participating TV provider acco...
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What can I do if I see an error message that the video is unavailable in this country?
If you are located outside the United States and its territories, you will not be able to play episodes from the website.If you are located ...
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What can I do if I'm having trouble playing an episode?
If the episode stops playing and shows an error message, or if the ads appear to be stuck and do not play the episode, clear the cache and r...
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What can I do if the audio is out of sync or cannot be heard?
Please contact us and include a brief description of the issue, including relevant details (show/episode name, what part of the episode has ...
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Why is the TV show's audio in Spanish, or why can I hear a voice describing the action from the video?
Most set top boxes/TV remotes have a button or setting called Second Audio Program or SAP, which can toggle the audio language from English ...
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