Welcome to the MTV Help Center

The MTV App Has Been Discontinued

Will I still have access to MTV, including On Demand, when the MTV app is discontinued?

Will something replace the MTV app when it is discontinued?

What can I do if the audio is out of sync or cannot be heard?

I am experiencing an error that isn't listed in Troubleshooting. How can I get help?

Why is the TV show's audio in Spanish, or why can I hear a voice describing the action from the video?

Does the website have Closed Captioning?

What can I do if I'm having trouble with the TV channel?

How can I find out what's playing on MTV through my TV provider?

Can I purchase VMAs tickets?

Do I have to vote in every VMA Category?

Is an email address required to vote in the VMAs?