Please check the TV Provider Sign In section for help with any login issues. Check Known Issues for bugs that that have already been reported. Many other topics are covered in Getting Started and Frequently Asked Questions.

If none of these articles cover the error you are experiencing, please contact us. Share a brief description of the issue, including relevant details (show/episode name, device type or model, operating system and version number, TV provider, etc.). 

If the issue still occurs, click the Contact Us button if shown on this page, message us  "FAQ/Help" > "Contact Us", or email us at mtvappsupport@mtv.com to report the error.